Demiland

Frequently asked questions

The questions we are asked most, answered plainly.

Are the products original?

Every item ships sealed exactly as it left the supplier. We import directly and never resell opened stock.

Do I need an account to order?

Yes — a verified phone or email keeps orders and delivery addresses tied to a real person. Verification takes one code.

Can I change or cancel an order?

Yes, any time before it is packed. Message us on WhatsApp with your order number.

How do I know which shade suits me?

Every product page has a video shot on real skin with no filters. If you are still unsure, send us a photo on WhatsApp and we will tell you honestly.